Your privacy matters to us. This Privacy Policy explains what personal information jili19 collects, why we collect it, how it is used, and what rights you have over your own data as a player in the Philippines.
Last updated: January 2026From the moment you register to every session you play, your personal information is handled with care and purpose.
All data transmitted between your device and jili19 is protected by SSL encryption. Whether you are logging in, making a deposit in PHP, or updating your profile, your information travels securely.
jili19 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data stays within the platform and its essential service partners.
Identity verification data collected during KYC is used solely to confirm your identity and process withdrawals securely. It is not shared beyond what is operationally necessary for account management.
Cookies on jili19 are used to keep your session active, remember your preferences, and measure platform performance. We do not use tracking cookies to build advertising profiles.
You can request a copy of the personal data jili19 holds about you at any time. You also have the right to request corrections if any information we hold is inaccurate or out of date.
Subject to legal and regulatory retention requirements, you may request the deletion of your personal data after closing your jili19 account. We will process deletion requests within a reasonable timeframe.
This Privacy Policy applies to all players who register and use the jili19 platform, including through the mobile app and web browser. By creating an account, you acknowledge that you have read and understood how your personal data is handled.
When you register and use jili19, we collect the following categories of personal information:
| Data Type | What It Includes | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number, username | At sign-up |
| Identity Verification | Government-issued ID (Philippine ID, passport, or driver's licence), selfie or photo | During KYC process |
| Financial Data | Bank account details or e-wallet identifiers linked to your account for PHP transactions | When adding a payment method |
| Transaction Records | Deposit history, withdrawal history, game bet records, bonus activity | Throughout account use |
| Device and Usage Data | IP address, device type, browser or app version, session timestamps, pages visited | Automatically during platform use |
| Communication Records | Support chat or email correspondence, feedback submitted to the team | When you contact support |
We only collect information that is necessary for the purposes described in this policy. You are not required to provide optional information, though doing so may help us improve your experience on the platform.
jili19 uses the personal data it collects for the following purposes:
We do not use your personal data for purposes beyond those listed above without obtaining your consent or updating this Privacy Policy accordingly.
If you have opted in to receive promotional messages from jili19, we may contact you about new games, active promotions, and platform updates. You can opt out of marketing communications at any time through your account settings or by contacting support.
jili19 retains personal data for as long as your account is active or as required by applicable legal and regulatory obligations. Specific retention periods apply to different data categories:
When data is no longer required to be retained, it is securely deleted or anonymised so that it can no longer be linked to any individual.
jili19 uses cookies and similar technologies to operate the platform and improve your experience. A cookie is a small file stored on your device that helps the platform recognise your session and preferences.
We use the following types of cookies:
jili19 does not use third-party advertising cookies or build behavioural advertising profiles based on your activity.
You can control cookies through your browser settings. Blocking all cookies may affect the functionality of the jili19 platform. Essential cookies are necessary for a working session and cannot be disabled without logging out.
As a jili19 player, you have rights over the personal information we hold about you. The following rights are available to all account holders:
You can request a copy of the personal data jili19 holds about you. We will provide this within a reasonable timeframe after verifying your identity.
If any information we hold is incorrect or out of date, you can request that we update it. Some changes may require re-verification for security purposes.
Subject to legal retention requirements, you can request that we delete your personal data after your account is closed. Mandatory retention periods may apply to certain financial records.
You can object to certain types of data processing, including the use of your data for marketing communications. You can withdraw marketing consent at any time through your account settings.
You may request that we provide your personal data in a commonly used format so that you can transfer it elsewhere if needed.
To exercise any of these rights, contact the jili19 support team. We may need to verify your identity before processing your request. Requests will be handled within a reasonable period and we will inform you of the outcome.
Any request related to your personal data will require identity verification before we take action. This protects you from unauthorised third parties attempting to access or delete your account information.
jili19 applies technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or alteration. Specific measures include:
While jili19 takes every reasonable step to protect your data, no system is entirely immune to risk. In the event of a data breach that poses a risk to your rights, we will notify affected players as required by applicable law and take immediate remedial action.
jili19 may update this Privacy Policy from time to time to reflect changes in platform practices, applicable laws, or operational requirements. When updates are made, the revised policy will be published on this page with a new effective date.
If changes materially affect how we use your personal data, we will make reasonable efforts to notify you through your registered contact details or through a notice on the platform. Continued use of jili19 after an update is published constitutes acceptance of the revised Privacy Policy.
For questions about this policy or to exercise your data rights, contact the jili19 support team. You can also review our Terms and Conditions and Responsible Gaming pages for additional information on how the platform operates.
At any time you can request access to, correction of, or deletion of your personal data held by jili19. Contact support to exercise these rights.
For data-related queries or to exercise your privacy rights, reach out to the jili19 support team: